COVID-19 CONTINGENCY PLANS AND POLICIES

The Butler County Symphony Association is monitoring and will abide by all guidelines, suggestions and regulations as laid out by the CDC, the PA Dept. of Health, the Governor’s office, County Commissioners and County Health Officials. 

In light of that, your Butler County Symphony Orchestra plans to be prepared for a myriad of possible outcomes as we look to November in dealing with the COVID-19 pandemic.

The following policies and contingencies have been laid out in an attempt to be as proactive and prepared as possible. We understand that this virus and situation can change rapidly and we are prepared to make whatever changes necessary to keep our Patrons, Musicians, Board and Staff healthy and out of harm’s way.

POLICIES

1 – In the case of a cancelled event, all patrons that have purchased tickets are entitled to a refund. In this case Patrons also have the option of donating their tickets or having the amount changed into a Gift Certificate for the amount paid.

2 – Regardless of where we are come November, the concert hall will be a different place. If we are able to join together in the concert hall, patrons will see/be asked the following:

  • If you feel sick, please stay home!
  • Sanitizing stations will be available throughout the lobby and auditorium (Hand sanitizer, sanitizing wipes).
  • Free facemasks will be available to patrons that need them.
  • Our Front of House/Lobby setup will be spread out to discourage congesting the lobby area.
  • We will ask that all patrons make all attempts to keep a respectful distance from others and respect the personal space of other patrons, musicians, board members, employees, etc..

CONTINGENCY PLANS

1 – Full audience allowed: Should the virus be contained and all limits on the number of attendees be lifted, the concert hall will still be different than last year.

  • All items listed under policy No. 2 above (Sanitizing stations, free masks, lobby spaced out, stay home if sick, etc..)
  • If facemasks are required by state and local governments, they will be required in the symphony hall. For any patrons that may have a medical condition preventing the use of a face mask and documentation is provided than an exception will be made.
  • Again, if you feel sick, please stay home!

2 – Limit on size of audience in concert hall: In the event that there is a limit on size of gatherings that still allow an audience and the BASD is able to open their auditorium to us.

  • Should this plan go into place, all patrons will be notified.
  • All items listed under policy No. 2 above (Sanitizing stations, free masks, lobby spaced out, stay home if sick, etc..)
  • Patrons will be selected for seating based on time and date of purchase. All patrons selected for entry will be contacted to confirm their attendance. If they do not wish to attend, the next patron in line will be contacted.
  • Patrons who are unable or do not wish to attend in person will be provided a link for a professionally produced live stream of the concert.
  • For all patrons that have to watch via Livestream, a Satisfaction Guarantee will be in place. (If you have issues with the livestream, wifi, or are generally unhappy with the stream, you are entitled to a refund)
  • Lobby operations (50/50, candy and water, boutique, etc..) will be restricted to discourage large groupings of people and to limit the number of volunteers and staff in the auditorium to allow more patrons to enjoy the concert in person.
  • If facemasks are required by state and local governments, they will be required in the symphony hall. For any patrons that may have a medical condition preventing the use of a face mask and documentation is provided than an exception will be made.

3 – No audience allowed: If the limit on the number of people in the concert hall does not allow for patrons to be there in person.

  • If any/all concerts are canceled, patrons are entitled to a refund.
  • If the Orchestra can take the stage without an audience, we will move forward with the Livestreams/post concert video as detailed above. Patrons will still be offered a Satisfaction Money Back Guarantee.

The BCSO is truly grateful to all of our Patrons, Donors, Sponsors and Musicians for making this organization what it is today and we appreciate your patience and understanding in these uncertain times.

If you have any questions or concerns, you can reach out to the office at:

(724)-283-1402

butlersymphony@zoominternet.net

Contact Us

  • 724-283-1402

News Archive